MORRISTOWN, New Jersey , March 13, 2012 / PRNewswire / –
C3i Inc, the leader in technology support services and business process outsourcing (BPO) industry for the life sciences, announced it has been selected by Human Genome Sciences (HGS) to offer multilingual desktop support Veeva deployment CRM and other applications in iPad2.
After evaluating a number of suppliers of Customer Relationship Management (CRM), HGS selected the solution based on cloud Veeva: Veeva CRM to support its newly formed European sales teams. HGS selected Veeva CRM for its ease of use, mobility, industry-specific functionality and low maintenance. C3i, supplier integration and full service support leader, and a partner Veeva, was chosen to provide desktop services to approximately 30 sales representatives HGS and relationships of medical sciences in Germany, France and Spain. From its headquarters in Sofia, Bulgaria class=”xn-location”> , C3i will provide technical assistance in English, German, French and Spanish.
With the increasing importance of CRM and other applications of technology support solutions from end to end of C3i are essential to sales processes of biotechnology companies such as HGS, while helping to improve the productivity of the teams working for the customer and minimize downtime in the field.
“C3i’s strong history in supporting the global pharmaceutical equipment, proven experience in application support Veeva, and its multilingual capabilities were the factors that influenced our decision to select C3i in this effort. confident that the full services of C3i positively affect our flexibility, productivity and ability to serve our customers, “said Kevin Crowe class=”xn-person”> , marketing and sales operations, HGS Europe.
“C3i is pleased to expand its capabilities in the field of CRM support in Europe. Working with partner Veeva continue to offer outstanding technical support solutions for rapidly growing companies as our new customer Human Genome Sciences, while costs are reduced, “said Joel Morse class=”xn-person”> , CEO of C3i.
A near C3i: based in Morristown (New Jersey class=”xn-person”> ), Inc. C3i has global operations in North America, Europe, India class=”xn-location”> and China . Its 1,300 employees offer training in technology, multilingual help desk, hardware supply, and break / fix, asset management and user administration services / applications for pharmaceutical sales professionals and clinics throughout the world. For more information, visit http://www.c3i-inc.com and follow us on Twitter http://twitter.com/C3i_Inc .
A near HGS: Human Genome Sciences is a biopharmaceutical company that exists to place new therapies into the hands of serious disease-fighting . With a commitment to scientific rigor and the pursuit of excellence, we are working systematically to achieve revolutionary results step by step. For more information, visit http://www.hgsi.com .
About Veeva: Veeva Systems is the leader in cloud-based solutions for the global life sciences. Committed to innovation, product excellence and customer success, Veeva has over 150 customers from the largest pharmaceutical companies in the world to emerging biotechnology companies. Founded in 2007, Veeva is a privately owned company based in the Gulf area San Francisco , and has offices in Philadelphia, California , Paris, Beijing, Shanghai and Tokyo class=”xn-location”> . For more information, visit http://www.veevasystems.com .
Contact:
Dave Hanaman
C3i
+1-973-401-4677
dhanaman@c3i-inc.com
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